Make a Complaint

If you’d like to make a complaint about a recent Plush Homes UK experience you can contact us in the following ways:

• Call us on: 01274 888192
• Write to us:
  Customer Complaints
  Plush Homes UK
  Titan Business Centre
  Roysdale Way
  Bradford
  BD4 6SE

We will contact you by telephone to resolve the issue as soon as possible. If we can’t reach you when we first attempt to contact you, we will email you.

What can you expect when you have registered a complaint?

We will do all we can to provide you with a suitable response relating to your complaint, and aim to resolve your complaint upon first contact.

However, if you are not happy with our response we will escalate it within the company and let you know if there’s anything that can be done to resolve it. We will keep you informed of progress and changes.

Property Redress Scheme

You can also contact the Property Redress Scheme at: